Boil Water Notice lifted for all customers supplied by Macroom Public Water Supply Scheme

Uisce Éireann would like to remind customers supplied by the Macroom Public Water Supply that the Boil Water Notice issued on 1 November remains in place. 

This notice impacts approximately 4,237 customers in Macroom town, Codrum, Masseytown, Kilnagurteen, Coolehane, Coolcower, Macloneigh, Carrigadrohid, and surrounding areas. This notice was issued due to a combination of adverse weather and operational issues resulting in elevated levels of turbidity at Macroom Water Treatment Plant. 

Specialists from Uisce Éireann are working as quickly as possible to have the notice lifted, in consultation with the HSE. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann's Water Operations Lead for Cork County, Niall O'Riordan said:

"I want to acknowledge the impact this notice is having in Macroom. Public health is our number one priority, and the notice was issued to protect all of our customers in the area. We will continue working hard and aim to lift the notice as soon as it is safe to do so." 

Vulnerable customers who have registered with Uisce Éireann will be contacted directly about this notice. Anyone who has concerns can contact our customer care team on 1800 278 278 or log onto our water supply and service section for information.  

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children. 

Updates are available on our Water Supply Updates section, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Business customers can sign up to Uisce Éireann's text alert service to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates

To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.

For customers who wish to check if their property is on the Boil Water Notice themselves, please go to our water quality section  and enter the property's Eircode and then click the 'More Details' tab. You will then see if your property is on the Boil Water Notice.

Uisce Éireann would like to remind customers supplied by the Macroom Public Water Supply that the Boil Water Notice issued on 1 November remains in place. 

This notice impacts approximately 4,237 customers in Macroom town, Codrum, Masseytown, Kilnagurteen, Coolehane, Coolcower, Macloneigh, Carrigadrohid, and surrounding areas. This notice was issued due to a combination of adverse weather and operational issues resulting in elevated levels of turbidity at Macroom Water Treatment Plant. 

Specialists from Uisce Éireann are working as quickly as possible to have the notice lifted, in consultation with the HSE. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann's Water Operations Lead for Cork County, Niall O'Riordan said:

"I want to acknowledge the impact this notice is having in Macroom. Public health is our number one priority, and the notice was issued to protect all of our customers in the area. We will continue working hard and aim to lift the notice as soon as it is safe to do so." 

Vulnerable customers who have registered with Uisce Éireann will be contacted directly about this notice. Anyone who has concerns can contact our customer care team on 1800 278 278 or log onto our water supply and service section for information.  

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children. 

Updates are available on our Water Supply Updates section, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Business customers can sign up to Uisce Éireann's text alert service to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates

To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.

For customers who wish to check if their property is on the Boil Water Notice themselves, please go to our water quality section  and enter the property's Eircode and then click the 'More Details' tab. You will then see if your property is on the Boil Water Notice.

Uisce Éireann would like to reminder customers supplied by the Macroom Public Water Supply that the Boil Water Notice issued on 1 November remains in place.

This notice impacts approximately 4,237 customers in Macroom town, Codrum, Masseytown, Kilnagurteen, Coolehane, Coolcower, Macloneigh, Carrigadrohid, and surrounding areas. This notice was issued due to a combination of adverse weather and operational issues resulting in elevated levels of turbidity at Macroom Water Treatment Plant. 

Specialists from Uisce Éireann are working as quickly as possible to have the notice lifted, in consultation with the HSE. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann's Water Operations Lead for Cork County, Niall O'Riordan said: "I want to acknowledge the impact this notice is having in Macroom. Public health is our number one priority, and the notice was issued to protect all of our customers in the area. We will continue working hard and aim to lift the notice as soon as it is safe to do so." 

Vulnerable customers who have registered with Uisce Éireann will be contacted directly about this notice. Anyone who has concerns can contact our customer care team on 1800 278 278 or log onto the water supply and service section of water.ie for information.  

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children. 

Updates are available on the Water Supply Updates section of water.ie, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Business customers can sign up to Uisce Éireann's text alert service to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates

To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer

For customers who wish to check if their property is on the Boil Water Notice themselves, please go to our water quality section  and enter the property's Eircode and then click the 'More Details' tab. You will then see if your property is on the Boil Water Notice.

Uisce Éireann would like to remind customers supplied by the Macroom Public Water Supply that the Boil Water Notice issued on 1 November remains in place. 

This notice impacts approximately 4,237 customers in Macroom town, Codrum, Masseytown, Kilnagurteen, Coolehane, Coolcower, Macloneigh, Carrigadrohid, and surrounding areas. This notice was issued due to a combination of adverse weather and operational issues resulting in elevated levels of turbidity at Macroom Water Treatment Plant. 

Specialists from Uisce Éireann are working as quickly as possible to have the notice lifted, in consultation with the HSE. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann's Water Operations Lead for Cork County, Niall O'Riordan acknowledged the impact this notice will have on the community and apologised for the inconvenience to customers.

"In recent months, we have been working at the treatment plant to implement short-term measures to increase the reliance of the drinking water quality for customers supplied by the Macroom Water Treatment Plant. We will continue to do so and monitor the supply with the aim of lifting the notice as soon as it is safe to do so. Public health is our number one priority, and the notice was issued to protect all of our customers in the area." 

Vulnerable customers who have registered with Uisce Éireann will be contacted directly about this notice. Anyone who has concerns can contact our customer care team on 1800 278 278 or log onto the water supply and service section of our website for information.  

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children. 

Updates are available on our Water Supply Updates section, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Business customers can sign up to Uisce Éireann's text alert service to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates.

To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.

For customers who wish to check if their property is on the Boil Water Notice themselves, please go to our water quality section  and enter the property's Eircode and then click the 'More Details' tab. You will then see if your property is on the Boil Water Notice.

Following consultation with the HSE, Uisce Éireann has issued a Boil Water Notice for the area supplied by the Macroom Public Water Supply to protect public health. 

This notice impacts approximately 4,237 customers in Macroom town, Codrum, Masseytown, Kilnagurteen, Coolehane, Coolcower, Macloneigh, Carrigadrohid, and surrounding areas. This notice is being issued due to a combination of adverse weather and operational issues resulting in elevated levels of turbidity at Macroom Water Treatment Plant. 

Specialists from Uisce Éireann are working as quickly as possible to have the notice lifted, in consultation with the HSE. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann's Water Operations Lead for Cork County, Niall O'Riordan acknowledged the impact this notice will have on the community and apologised for the inconvenience to customers.

"In recent months, we have been working at the treatment plant to implement short-term measures to increase the reliance of the drinking water quality for customers supplied by the Macroom Water Treatment Plant. We will continue to do so and monitor the supply with the aim of lifting the notice as soon as it is safe to do so. Public health is our number one priority, and the notice has been issued to protect all of our customers in the area. There are, however, limitations with the existing water treatment plant that will only be fully resolved with the long-term upgrade that is planned." 

Uisce Éireann is progressing a major project to upgrade and modernise the Macroom Water Treatment Plant to increase its capacity, provide increased resilience, and secure the water supply in Macroom and surrounding areas. The upgrade, which has been prioritised for investment, will also include the provision of new rapid gravity type filters and new coagulation and flocculation equipment, providing increased protection against issues with raw water quality, including turbidity, and will significantly reduce occurrences of Boil Water Notices in the future. 

A contractor, Glanua, has been appointed and the design of the water treatment plant upgrade has commenced.  Subject to all necessary consents, it is anticipated that construction works will commence in late 2024 with a 12-month construction period, followed by commissioning in early 2026.  Further updates will be provided as the project progresses. 

Vulnerable customers who have registered with Uisce Éireann will be contacted directly about this notice. Anyone who has concerns can contact our customer care team on 1800 278 278 or log onto the water supply and service section of water.ie for information.  

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children. 

Updates are available on the Water Supply Updates section of water.ie, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Business customers can sign up to Uisce Éireann's text alert service to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates

To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer

For customers who wish to check if their property is on the Boil Water Notice themselves, please go to our water quality section  and enter the property's Eircode and then click the 'More Details' tab. You will then see if your property is on the Boil Water Notice.