Works underway to restore water supplies to approximately 1,000 customers in Tipperary

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are continuing to work to restore water supplies to customers across Tipperary who have been affected by recent heavy snowfall. Crews have worked alongside ESB and Local Authority teams in difficult freezing conditions to respond to outages at local treatment plants and bursts on the network.

Approximately 1,000 customers are without water or experiencing intermittent supply primarily on the Ardfinann Regional Scheme, Commons, and in some parts of Killenaule on Fethard Regional Scheme. Other customers continue to be impacted by low pressure as water supplies replenish following recent outages. The overall number of people affected by water outages is down from approx. 2,000 yesterday and a high of approx. 18,000 customers on Monday.

Uisce Éireann’s Colin Cunningham said “crews have worked in freezing conditions to restore water to as many homes as possible and I’d like to thank them for their ongoing efforts. Our priority is the provision of clean safe drinking water to communities and the safety of water services staff who work to make that happen.

While water supply is improving, it is expected to take time for supply to return to normal for all customers, especially as low temperatures are expected to continue over the coming days which is expected to have further impacts on water supplies.

We’re urging people to insulate outside taps, exposed pipes and tanks, to check for leaks and to turn off water to exterior pipes or unoccupied premises.

We are also asking people to conserve water in the coming days to help us manage water across the network and to never leave taps running as this will not necessarily prevent pipes from freezing and can impact on local water supply.

Additional Plumbing crews and leak detection staff are on standby over the weekend as a high volume of bursts could occur when temperatures improve and ground begins to thaw”.

Update on water supplies impacted:

• Commons Water Supply Scheme is severely depleted due to operational issues at the plant due to the recent severe weather. Expert crews are working to restore normal water supply as quickly as possible to impacted customers. Repair works are scheduled to take place until 5pm this afternoon.
• Water has returned to all areas on the Galtee Regional Scheme. However, some customers on higher ground or the end of the network may still be experiencing supply issues. 
• Supply is returning to all impacted areas of the Ardfinnan Regional Supply. However reservoir levels are still low and customers in the Newchapel, Giantsgrave, Grange, Ballyea and the surrounding areas are experiencing low pressure/intermittent supply/no water. Alternative water sources are in place in Grange, Ardfinnan and Barne.
• Templetney Regional Supply Scheme Reservoir has recovered. However, it is expected to take time for normal supply to return to all customers on extremities of network.
• In the Killenaule area on Fethard Regional Supply Scheme; supply has returned to many customers. However, until reservoir levels recover some customers will experience low pressure/intermittent supply/no water.
• Alternative water supplies are in place at Ballynunty (Perry's coffee shop), Glengoole (Church), Ballysloe (Hogan's carpark), Gortnahoe Community Hall, and Killenaule National School.
   

Uisce Éireann will continue to provide updates online and urge people to continue to report any leaks or bursts on the public water network to our Customer Care Team on 1800 278 278, which is open 24/7.

Customers can also sign up to our free text alerts scheme which gives details of supply interruptions that last longer than four hours as well as details on planned and unplanned outages and boil water notices should they be needed to protect public health. To sign up simply visit here and input your Eircode and mobile number.

Uisce Éireann also continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie

Updates are also available on our Water Supply Updates section and on X (formerly Twitter) @IWCare.