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Works underway to restore supply to customers served by Ardfinnan Water Treatment Plant

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann is working to repair a technical issue at the Ardfinnan Water Treatment Plant, which occurred overnight and have resulted in reservoir levels depleting to low levels.

As a result, the following areas will experience low water pressure until 6pm this evening: Goatenbridge, Ardfinnan, Newcastle, Graigue GWS, Grange, Knocklofty, Barne, Marifield, Rathkeevin, Newchapel, Loughloher, Cranna, Kilcommon, Ballyea, Magherareagh, Castlegrace, and the surrounding areas.

Speaking about the unplanned outage, Colin Cunningham, Water Operations Lead for Uisce Éireann, said: “Unfortunately, an issue at the treatment plant has depleted water supplies at the reservoir. We regret any inconvenience caused by this issue and thank the local community for their patience while we complete the repairs.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7. We encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn, and through our customer care helpline, which is open 24/7 at 1800 278 278.

Uisce Éireann has launched a free text service providing real-time updates on local issues. Customers can sign up with their Eircode and mobile number here.

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