Works to restore water supply for customers in Ennis

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

We are working to restore water supply as quickly as possible to customers in Ennis following a mechanical failure at Drumcliff Water Treatment Plant.

As a result, customers in Ennis and surrounding areas may experience low pressure and/or interruptions to their water supply. Dedicated water services engineers are on site and repair works are estimated to be completed by 5pm this evening. It may take a number of hours following repairs for normal water supply to return to all customers, especially for those on higher ground or at the end of the network.

As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes.

Uisce Éireann’s Darragh Conneely commented: “The repairs are being conducted as quickly and as efficiently as possible to minimise disruption and restore the water supply to homes and businesses. We understand the inconvenience an unplanned outage can have on our customers and appreciate their patience as we work to return normal water supply as quickly as possible.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann continues to provide detailed, real-time, and local information on our water service and supply issues page here. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.