Work on-going to restore water supply for impacted customers in Carrigaline

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann is working to restore water supply as quickly as possible to impacted customers in Waterpark, Carrigaline and surrounding areas following a burst watermain.

Expert water service crews have been dispatched and are assessing and carrying out the required repair works, and every effort is being made to complete this work as quickly as possible. Up to 600 properties may be impacted. The current estimated restoration time is 2pm today. 

As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes.

Cormac Bergin, Operations Lead said: “We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to affected customers.”
Following repair works, it typically takes two to three hours for normal supply to fully be restored to all areas as the water refills the network, especially for those on higher ground or at the end of the network. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.  

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.  For further updates please see our Service and Supply section.