We're working to restore water supply for customers in Tully, Co. Offaly

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is working to restore water supply to customers supplied by Tully Water Treatment Plant in County Offaly. Operations at the water treatment plant continue to be impacted by a power outage following Storm Darragh. This is causing supply interruptions for customers in Tully, Ballinamere and Coolnahiley and surrounding areas.

An alternative water supply in the form of a bulk container, is now in place at:

• Ballinamere Gaa Club

Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.

James Joyce, from Uisce Éireann, said, "Storm Darragh caused a power outage impacting production at Tully Water Treatment Plant. Uisce Éireann crews are working closely with the ESB to return power as quickly as possible and to restore operations at the plant. We regret any inconvenience caused by this issue and sincerely thank the communities impacted for their patience."

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates please visit the Water Supply Updates section.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number below.