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Water restrictions lifted in Dunmore

Uisce Éireann thanks customers for their patience

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Water restrictions in place in Dunmore and surrounding areas in recent days have been lifted. 

The restrictions were necessary to allow water levels in the Dunmore (Gortgarrow Springs) Reservoir to return to normal levels following a mechanical issue at the local water treatment plant. 

Justin Doran of Uisce Éireann thanked the community for their support while crews worked to return a normal supply to all customers. 

“We monitored the water levels in the reservoir on an hourly basis in order to minimise disruption to customers. I am happy to report that the restrictions have nowbeen lifted and the network is recharging.”

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates, please see our water supply and services section.
 

Previous Updates

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann wishes to advise customers in Dunmore, Co Galway and the surrounding areas that the water restrictions which have been imposed in recent days will extend into the weekend. This is necessary to allow water levels in the Dunmore (Gortgarrow Springs) Reservoir to return to normal levels.

Due to mechanical issues in the water treatment plant, water levels in the reservoir remain below normal levels.

Some areas of the supply may experience intermittent disruption to their water supply, low pressure, or temporary water outages over the coming days.

This may impact customers in Dunmore, Garrafrauns and Clonberne, including the Boyounagh Ballyedmund Group Water Scheme and the Knocmascahill Group Water Scheme.

Uisce Éireann operatives are monitoring the water levels in the reservoir on an hourly basis and are working to restore water levels to normal as quickly as possible.

Justin Doran of Uisce Éireann acknowledged the patience of customers as the issues are resolved. “The restrictions are ongoing as a result of low water levels in the Dunmore Reservoir caused by mechanical issues at the water treatment plant. We understand the inconvenience that the restrictions may cause and we thank customers for their patience while we allow reservoir levels to return to normal.”

Uisce Éireann are asking customers in the area to conserve water, where possible. For tips on how to reduce your water usage, visit our conservation page.

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates, please see our water supply and services section.
 

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann wishes to advise customers in Dunmore, Co Galway that further restrictions are necessary in order to conserve water supply.

Customers in Dunmore and the surrounding areas may experience further intermittent disruption to their water supply over the next 24 hours.

Due to mechanical failures at the Dunmore (Gortgarrow Springs) Water Treatment Plant, some areas of the supply may experience water outages over the next 24 hours.

This may impact on customers in in Dunmore, Garrafrauns and Clonberne, including the Boyounagh Ballyedmund Group Water Scheme and the Knocmascahill Group Water Scheme.

Restrictions will be in place from lunchtime today (Thursday, 15 August) until tomorrow morning (Friday, 16 August) in order to allow reservoir levels to fully recover.

Uisce Éireann are asking customers in the area to conserve water, where possible. Simple water conservation actions can have a significant impact on driving down demand on the supply. We are asking customers to conserve water by turning off the tap while brushing your teeth and shaving, which can save up to six litres of water per minute.

Keeping a jug of water in the fridge instead of running the cold tap can save 10 litres of water per day. In the garden, we’re asking people to recycle water, such as water used in food preparation or washing up, for watering flowers and lawns. For more tips on how to reduce your water usage visit /conservation/conserve.

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For updates, please see our  water supply and services section.

Uisce Éireann wishes to advise customers in Dunmore, Co Galway and the surrounding areas that overnight water restrictions are necessary in order to conserve supply.

The overnight restrictions are required to enable the recovery of levels in the Dunmore (Gortgarrow Springs) Reservoir and to ensure water supply to industries, schools, residences and commercial premises during business hours.

Customers may experience lower water pressure or localised water outages at higher points.
The restrictions will be in place from 7pm this evening (Wednesday, 14 August) until tomorrow morning and may impact customers in Dunmore, Garrafrauns and Clonberne, including Boyounagh Ballyedmund Group Water Scheme and the Knocmascahill Group Water Scheme.

Uisce Éireann are asking customers in the area to conserve water, where possible. Simple water conservation actions can have a significant impact on driving down demand on the supply. We are asking customers to conserve water by turning off the tap while brushing your teeth and shaving, which can save up to six litres of water per minute. Keeping a jug of water in the fridge instead of running the cold tap can save 10 litres of water per day. In the garden, we’re asking people to recycle water, such as water used in food preparation or washing up, for watering flowers and lawns. For more tips on how to reduce your water usage visit www.water.ie/conservation/.

Justin Doran, Uisce Éireann said: “These restrictions are going on as a result of dropping water levels at the Dunmore (Gortgarrow Springs) Reservoir supply. We understand the inconvenience that the restrictions may cause and we would like to thank customers for their patience while we allow reservoir levels to recover.”

Our customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please see our supply and services section.

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