Uisce Éireann crews repairing burst water main in Galway City

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are working to repair a major burst in Galway City and restore water to customers affected.

Crews are on the ground and have minimised the outage area to Bridge Street, Dominic Street, Nun’s Island and Presentation Road.

Uisce Éireann’s Leo O’Shea has assured customers that every effort is being made to restore water as quickly as possible.

“Our crews have located the burst on Bridge Street. We understand the inconvenience of an unplanned outage and we thank customers for their support while our works are ongoing.”

Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers as the system recharges.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278. Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.