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Storm Darragh Update: Uisce Éireann crews continue work to restore water supplies to homes and businesses

Crews have been working across the country to restore water supplies impacted by the storm.

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is continuing its work to restore water services to customers following the impact of Storm Darragh on water and wastewater services.

Crews have been working across the country to restore water supplies impacted by the storm. Since yesterday, approximately 40,000 additional customers have had their water supply restored. Many areas which lost water can expect to see their supply returning over the course of the day.

However there are a number of locations where it will take longer to restore supply. These are generally areas where ongoing power outages have impacted on treatment plants and network pumping stations. Current estimates indicate that 35 of our 698 water treatment plants are currently affected due to storm-related issues.

They include the Manorcunningham and Letterkenny areas of Donegal, Carrick-on-Shannon in Co Leitrim, Longford town, Trim in Co Meath and parts of North Cork around Kanturk and Newmarket. In some instances repairs have been complicated by bursts on the network which may take longer to repair. Details of all outages can be found on the Supply Updates section of the www.water.ie.

Margaret Attridge, Head of Water Operations with Uisce Éireann, said “Our crews have been on the ground since yesterday trying to restore supply as soon as it was safe to do so. We have been carrying out repairs across the network and deploying generators and alternative water supplies as needed. We are also working closely with the ESB to return power to key water treatment plants and wastewater assets.
“We would like to thank the public for their support and patience. Where supplies have been restored it may take a number of hours for normal supply to return to all customers, particularly those on higher ground or at the ends of the network.  In these areas in particular, we would remind people to continue to conserve water where possible to allow reservoirs and networks to refill as quickly as possible.”

For a full list of impacted sites across the country we would ask customers to visit our Supply and Services page.

To learn more about conserving water, visit our Conservation page.
 

Previous Updates

Uisce Éireann is working to restore water services to customers following the impact of Storm Darragh on water and wastewater services.

There has been significant impact to our plants and networks across the county most notably

  • Kerry, 
  • East Limerick, 
  • Clare, Tipperary, 
  • Waterford, 
  • Donegal, 
  • Leitrim, 
  • Longford, 
  • Mayo, and 
  • County Galway including the west of the city.

Current estimates indicate that 40 of our 698 water treatment plants are currently not in production due to weather related issues with the potential to impact up to 153,000 customers should treated water reservoirs run dry. A further 20 plants are classified at risk but not yet impacting customers.

Margaret Attridge, Head of Water Operations with Uisce Éireann, said “Uisce Éireann crews have been on the ground trying to restore supply as soon as it was safe to do so. We are also working closely with the ESB to return power to key water treatment plants and wastewater assets. We would like to thank the public for their support and patience and ask they continue to conserve water where possible to allow reservoirs and networks to refill as quickly as possible. There are some simple steps people can take to conserve their water, such as avoiding the use of water-intensive appliances during this time.

Customers can visit our website and social media channels for updates and to contact us via our 24/7 customer care centre at 1800 278 278. People can also sign up online to our free text alert system to get regular updates about their local supplies - see www.water.ie.”

For a full list of impacted sites across the country we would ask customers to visit our Supply and Services page.

To learn more about conserving water, visit our Conservation page.

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