Repairs completed and water supply returning to all customers in Duleek
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Water supply has returned to the majority of customers in Duleek following a burst to a water main this morning.
Uisce Éireann crews were immediately deployed and worked hard to restore normal water supply to impacted customers as quickly as possible in Duleek, Donore, Roughgrange, Corballis, Carranstown, Downestown, Gilltown, Drumman, Lougher, Garballagh, Knockisland, Knockcommon, Rossnaree and surrounding areas.
Following the repair work, it may take some time for normal supply to fully restore to all areas, especially for those on higher ground or at the end of the network. Anyone who experiences issues with discolouration is asked to run the cold water tap in the kitchen for a few minutes. Doing this usually clears any unusual colour. Further information on discoloured water is available at https://www.water.ie/help/water-quality/discoloured-water/.
Uisce Éireann’s Michael Cunniffe, thanked customers for their patience as crews completed the works to restore normal water supply as quickly and safely as possible. “On behalf of Uisce Éireann, I’d like to thank impacted stakeholders for their patience, co-operation, and assistance while we worked to complete the repairs as quickly as possible”.
Uisce Éireann understands the inconvenience when an unplanned outage occurs and thanks customers for their patience while we worked to restore supply. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For general water supply updates, please visit the Water Supply Updates section.
Previous Updates
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann is working to restore water to customers in the Duleek area following a major burst.
Every effort is being made to maintain water supply to as many customers as possible, but the burst is impacting the communities of Duleek, Donore, Roughgrange, Corballis, Carranstown, Downestown, Gilltown, Drumman, Lougher, Garballagh, Knockisland, Knockcommon, Rossnaree and surrounding areas.
Uisce Éireann crews are on site this morning repairing the main and it’s expected works will be completed this evening. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage.
Uisce Éireann’s Michael Cunniffe assured customers that every effort is being made to restore water as quickly as possible.
“We understand the inconvenience of an unplanned outage and we thank customers for their support while the repair works are ongoing.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X @IWCare.
Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at /water-service-updates.
To register as a vulnerable customer or as an alternative contact, visit /help/domestic-account/vulnerable-customers.