Water supply returning to Uisce Éireann customers in Westport

Uisce Éireann is working to restore water to customers in parts of Westport following a major burst in the early hours of this morning. 

Every effort is being made to maintain water supply to as many customers as possible, but the burst on Altamount Street is impacting customers on the Ballinrobe Road and some areas of the Newport Road. 

Uisce Éireann crews are on site this morning repairing the main and it’s expected works will be completed this afternoon. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network. 

Uisce Éireann’s Colette Scahill assured customers that every effort is being made to restore water as quickly as possible. 
“We understand the inconvenience of an unplanned outage and we thank customers for their support while the repair works are ongoing.” 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit the Vulnerable Customer page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278. 
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Water Service Updates page.