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Our crews on Clare Island repairing burst

A number of customers on the island are experiencing a disruption to their water supply following the burst over the weekend. The areas affected included Kill, Glen, Fawnlass, Capnagower and the Quay.

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann crews have repaired a burst water main on Clare Island and a normal water supply is returning to customers. 

Crews arrived on the island this morning to carry out repairs after the burst caused a disruption to supply for islanders in Kill, Glen, Fawnlass, Capnagower and the Quay.

Uisce Éireann’s Colette Scahill thanked residents and visitors to the island for their patience while crews worked throughout the day. 

“We understand how disruptive unplanned outages are. Water is now returning to all properties on the island."

“Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for customers on higher ground or at the end of the network.”

Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. 

Uisce Éireann also has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page
 

Previous update

Our crews arrived on Clare Island this morning to repair a major water main burst. 

A number of customers on the island are experiencing a disruption to their water supply following the burst over the weekend. The areas affected included Kill, Glen, Fawnlass, Capnagower and the Quay. 

Bottled water has been made available for residents and visitors to the island.  

Uisce Éireann’s Colette Scahill assured customers that crews are on site today and are carrying out repair works as quickly as possible. 

“We understand how disruptive unplanned outages are and we regret the inconvenience caused. We are working to restore normal supply across to customers affected.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. 

Uisce Éireann also has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page

Water Service Updates

Sign up for our free text service to be kept informed of water outages and works in your area.

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