Majority of customers now have water supply restored following weekend snowfall

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is warning that weather related bursts on the water network are likely to continue for the coming days as a result of sub-zero temperatures.

The number of people without water today has fallen to approximately 4,500, down from a peak of 40,000 early Monday morning, and it is expected that the majority of those will have their water restored later today or tomorrow morning.

We would like to thank all those who have supported our efforts to restore normal water supplies including the National Emergency Co-ordination Group, local authorities, the ESB, Civil Defence and other agencies for their support and advice.

As the impact of the freezing weather and subsequent thaw continues to be felt over the coming days there may be some further disruption to supplies around the country. Uisce Éireann crews will remain on standby ready to maintain and restore water supplies for customers across the country, while taking into account all necessary safety measures.

Uisce Éireann’s Head of Water Operations Margaret Attridge is urging people to continue to conserve water and to report any leaks on the public network.  She said, “as some counties experience Arctic conditions, which can impact on our pipe infrastructure, letting us know of breaks on the public network allows us to dispatch our expert crews as early as possible, therefore protecting the levels of water in our reservoirs for the whole country.”

She added, “Conserving water at home and at work can help safeguard water supplies for as many people as possible, especially for our vulnerable customers and essential services such as hospitals and nursing homes. We’re asking people to do simple things like being mindful of shower times and turning off the faucet when brushing teeth. We are continuing to ask people to insulate outside taps, exposed pipes and tanks, to check for leaks and to turn off water to exterior pipes or unoccupied premises. We are especially asking people never to leave taps running as this will not necessarily prevent pipes from freezing and can impact on local water supply.”

The public can report leaks or bursts on the public water networks to our Customer Care Team on 1800 278 278.

Customers can also sign up to our free text alerts scheme which gives details of supply interruptions that last longer than four hours as well as details on planned and unplanned outages and boil water notices should they be needed to protect public health. To sign up simply visit here and input your Eircode and mobile number.