Do not consume water restriction on the Ballyogarty Public Water Supply lifted with immediate affect
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Following consultation with the HSE, Uisce Éireann are advising customers on the Ballyogarty Public Water Supply Scheme in County Waterford that the Do Not Consume notice has been lifted with immediate affect. Customers can now resume normal use of the water supply.
The notice, which was issued on July 29, was put in place to protect the health of customers following the detection of an exceedance of arsenic in the supply.
Drinking water experts from Uisce Éireann worked to lift the notice as quickly and safely as possible and following satisfactory water samples the Do Not Consume notice has been lifted. The customers affected in Ballyogarty, Graigueshoneen, Cooltubrid East and areas of Kilmacthomas including Union Road, Hillside Crescent, Hillside Close and Cruachán View can now use their water as normal.
Uisce Eireann's Maura Phelan commented, “Uisce Éireann would like to thank the residents and businesses who were affected by this notice for their patience and cooperation while it was in place to protect public health. We would also like to thank the community for their support while we worked to lift the notice. Uisce Éireann's primary focus remains the protection of public health and we worked with our stakeholders to lift the notice as quickly as possible.
“We are grateful to customers, elected representatives and the media for their assistance in sharing information on the Do Not Consume Notice."
Should customers have any queries regarding the lifting of this notice they can check our Water Supply Updates section, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. To register as a vulnerable customer or as an alternative contact, visit our vulnerable customer section.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.
Previous Updates
Uisce Éireann wishes to remind all customers on the Ballyogarty Public Water Supply Scheme in County Waterford that a Do Not Consume notice remains in place.
This notice was issued on Monday, 29 July, following consultation with the Health Service Executive (HSE), to protect the health of customers following the detection of an exceedance of arsenic in the supply.
The notice applies to all areas supplied by the Ballyogarty Public Water Supply including Ballyogarty, Graigueshoneen, Cooltubrid East and areas of Kilmacthomas including Union Road, Hillside Crescent, Hillside Close and Cruachán View. A map of the Ballyogarty Water Supply is available on www.water.ie.
Please note this is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume. It is especially important that mains drinking water is not given to bottle fed infants.
An alternative water supplies in the form of a bulk tanker remains in place at Kilmacthomas GAA Club. The alternative water supply is being replenished on a daily basis. Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.
Uisce Éireann drinking water compliance and operational experts are working to resolve this situation as soon as possible.
Speaking about the efforts underway to lift the notice, Uisce Éireann’s Maura Phelan said: “Public health is Uisce Éireann’s number one priority and we appreciate the impact that this notice will have on the community. We would like to reassure impacted customers that we are working to lift the notice as quickly and as safely as possible. We would ask customers who have concerns to contact our customer care team on 1800 278 278.”
This water should not be used for
- Drinking
- Drinks made with water
- Food preparation, washing or cooking of food,
- Brushing of teeth
- Making of ice
- Children under 12 months old should not drink this water
In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. - If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
- Ready-to-use formula that does not need added water can also be used.
- Domestic water filters will not render water safe to drink
- Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
- Discard ice cubes in fridges and freezers and filtered water in fridges
What can you use water for?
- The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils
- Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.
Updates are available here, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Following consultation with the Health Service Executive (HSE), Uisce Éireann has issued a Do Not Consume Notice for all customers on the Ballyogarty Public Water Supply Scheme in Co Waterford with immediate effect.
This notice has been issued to protect the health of customers on the supply following the detection of an exceedance of arsenic in the supply.
View map of area impacted
Please note this is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume. It is especially important that mains drinking water is not given to bottle fed infants.
There is a requirement to interrupt the water supply through the night from 11pm with supply returning early tomorrow morning (30 July 2024). Please note the Do Not Consume will remain in place after supply returns.
The notice applies to all areas supplied by the Ballyogarty Public Water Supply including Ballyogarty, Graigueshoneen, Cooltubrid East and areas of Kilmacthomas including Union Road, Hillside Crescent, Hillside Close and Cruachán View.
An alternative water supplies in the form of a bulk tanker has been arranged and will be in place from this evening at Kilmacthomas GAA Club. The alternative water supply will be replenished on a daily basis. Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.
Uisce Éireann drinking water compliance and operational experts are working to resolve this situation as soon as possible.
Speaking about the imposition of the notice, Uisce Éireann’s Maura Phelan said: “Uisce Éireann is aware of the impact a Do Not Consume Notice has on the community and would like to reassure impacted customers we are working to lift the notice as quickly and as safely as possible. We would ask customers who have concerns to contact our customer care team on 1800 278 278.”
This water should not be used for:
Drinking.
Drinks made with water.
Food preparation, washing or cooking of food.
Brushing of teeth.
Making of ice.
Children under 12 months old should not drink this water.
In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way.
Ready-to-use formula that does not need added water can also be used.
Domestic water filters will not render water safe to drink.
Caution should be taken when bathing infants to ensure that they do not swallow the bathing water.
Discard ice cubes in fridges and freezers and filtered water in fridges.
What can you use water for?
The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils.
Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.
Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.