Crews successfully restored supply to customers in Carlow Town following a significant burst.

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Crews has restored the normal water supply to homes and businesses after a significant burst in the network. The areas affected by the burst included Carlow Town, Pollerton, and surrounding areas.

Water services crews have been on site since early this morning and were able to reconfigure the network to minimise the impact on customers. Repairs are expected to be completed later this evening. As the water supply returns, there may be instances of discolouration as the network refills. Customers are advised to run their taps until the water runs clear.

Shane Aylward, Water Network Operations Lead, Uisce Éireann, said: "This morning, we experienced a burst in a large water main coming from Brownshill Reservoir, which temporarily disrupted the water supply. Our dedicated crews responded quickly and successfully reconfigured the network to minimise the impact on homes and businesses. The repair works are complex and will be completed to have minimal impact. I would like to thank our customers for their understanding during this process."

Following repair works, it typically takes three to four hours for regular supply to be fully restored to all areas as the water refills the network, especially for those on higher ground or at the end of the network.

Homes and businesses in the affected areas may experience water pressure, temporary water discolouration or intermittent disruptions to the water supply as the network recharges.

Vulnerable customers registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. Our customer care helpline is open 24/7 at 1800 278 278, and customers can also contact us on Twitter @IWCare with any queries. For updates, please see our website's water supply and services section.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.