Crews are making progress in effort to restore water supplies in Longford

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

We are making progress restoring water supply to customers in Longford after 5 of the county’s main water treatment plants lost power during Storm Éowyn. 

Power has been restored at Abbeyshrule Water Treatment Plant and Newtowncashel. Uisce Éireann is running Lough Forbes treatment plant, Smear Water Treatment Plant, Lough Kinale Water Treatment Plant and Lanesboro on generators. David Gibbons explained that the majority of our customers affected in Longford have seen their supply return with crews on the ground working to deploy generators and provide alternative water supplies in areas where water has been off for longer periods. Restoration of power at the Lough Forbes Treatment Plant, the county’s largest water treatment plant serving almost 15,000 people, on Sunday was a huge milestone. “We apologies to customers who have been without water for a few days and ask for the public’s continued patience during this challenging time. In areas where water supply has been out for longer periods, our teams are working to provide alternative water supplies and we currently have 7 locations around the county where alternative supplies are in place. We are also providing additional supports for elderly and vulnerable customers, and we could encourage people to contact our customer care team at 1800 278 278 if additional support is needed.”

David is urging customers to conserve water where possible to protect supply while the outages are resolved. There are some simple steps people can take to conserve their water, such as avoiding the use of water-intensive appliances during this time. To learn more about conserving water, visit www.water.ie/conserve.

Alternative water supplies remain in place at the following locations: 

•    Cathedral carpark, Longford Town
•    Tesco carpark, Longford Town
•    Library carpark, Edgeworthstown
•    The Mart, Ballymahon, 
•    The village carpark, Aughnacliffe, 
•    Carpark behind Garda Station, Granard
•    Carpark beside the Bridge, Lanesbor

Customers can stay informed about their local water supply by visiting our website, via Uisce Éireann’s X feed, @IWCare, or by signing up for our free text alert service via the website. Alternatively get in touch via our 24/7 customer care centre at 1800 278 278.