Cleggan/Claddaghduff Public Water Supply is safe to drink
Specialist testing identifies cause of taste and odour in water supply
Specialist testing of the lake source water for the Cleggan/Claddaghduff Public Water Supply has indicated the presence of algae.
The presence of algae in the raw water source has contributed to the recent taste and odour issues reported by customers on the supply but Uisce Éireann assures customers that it is not harmful to human health.
The water from the Cleggan/Claddaghduff Public Water Supply continues to meet regulatory standards and monitoring will continue until the issue is resolved.
If algae is growing where drinking water is sourced, this may cause an earthy or musty taste and smell. Algae is sometimes found in lakes or water reservoirs.
Chemical and biological results on the Cleggan/Claddaghduff Public Water Supply demonstrates compliance with legislative requirements and an extensive network flushing programme has also been completed. In addition, all monitoring data and operational updates have been provided to our regulatory stakeholders and we will continue to do so.
Where Uisce Éireann becomes aware of any taste and odour issue, a monitoring programme for those compounds associated with taste and odour issues commences to ensure that there is no impact on public health.
Protecting public health is a top priority for Uisce Éireann and we would like to advise customers that the water supply to customers in Cleggan is compliant with regulatory standards and is safe to drink once it is running clear.
Uisce Éireann advises customers not to drink discoloured water. In the event of discolouration, running the tap for several minutes will usually restore water to a clear colour. The water is safe to drink once running clear. If the issue remains unresolved, we encourage customers to contact us directly.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries or concerns.
Customers experiencing taste or odour issues can find out more information by visiting our Water Quality page.
Previous Updates
Uisce Éireann assures customers on the Cleggan/Claddaghduff Public Water Supply that the water continues to meet regulatory standards and testing remains ongoing to confirm the source of the recent taste and odour issues.
Uisce Éireann has received calls to our customer care centre reporting taste and odour issues with the supply and we are treating this matter as a priority.
To date, the most recent chemical and biological results demonstrate compliance with legislative requirements. An extensive network flushing programme has also been completed. In addition, all monitoring data and operational updates have been provided to our regulatory stakeholders.
Further sampling results for targeted parameters are due in the coming week as we continue to investigate the source of the intermittent taste and odour issues and continue to test the water daily to determine the root cause.
Where Uisce Éireann becomes aware of any taste and odour issue, a monitoring programme for those compounds associated with taste and odour issues commences to ensure that there is no impact on public health.
Protecting public health is a top priority for Uisce Éireann and we would like to advise customers that the water supply to customers in Cleggan is compliant with regulatory standards and is safe to drink once it is running clear.
Uisce Éireann advises customers not to drink discoloured water. In the event of discolouration, running the tap for several minutes will usually restore water to a clear colour. The water is safe to drink once running clear. If the issue remains unresolved, we encourage customers to contact us directly.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries or concerns.
Customers experiencing taste or odour issues can find out more information by visiting our Water Quality page.
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