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Boil Water Notice for Inishturk Public Water Supply lifted with immediate effect

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

The Boil Water Notice on the Inishturk Public Water Supply has been lifted with immediate effect.

Uisce Éireann can confirm that, following consultation with the Health Service Executive, customers on the island can now resume normal use of the public water supply.

The notice was issued earlier this month following an electrical fault at the island’s treatment plant.

Drinking water experts from Uisce Éireann worked to lift the notice as quickly and as safely as possible. Following satisfactory water sampling results, the notice has now been lifted.

Uisce Éireann’s Colette Scahill acknowledges the impact of a Boil Water Notice on customers and thanked the community for their support while the notice was in place.

Uisce Éireann’s primary focus remains the protection of public health and we worked with our stakeholders to lift the notice as quickly as possible. We are grateful to customers, elected representatives, and the media for their assistance in sharing information on the Boil Water Notice.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.

Previous Updates

Uisce Éireann continues to work to lift the Boil Water Notice in place for customers on Inishturk. 

Following an electrical fault at the treatment plant after a power outage, the Boil Water Notice was put in place on 22 November last to protect the health of the islanders and those visiting the island. 

All homes and businesses on the island must boil their water before drinking.  

Uisce Éireann’s primary focus is and always will be the protection of public health, explained Uisce Éireann’s Colette Scahill. 
“Drinking water experts from Uisce Éireann are working, in consultation with the HSE, to implement solutions to lift the notice as quickly and as safely as possible. We are currently awaiting delivery of an essential component for the plant and once that arrives we will work towards lifting the notice. In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice.
“I thank the community for their co-operation while we work to resolve the issue and can assure them our team is working to lift the notice as soon as possible.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins.

Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health

Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
     

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
     

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.

Following consultation with the Health Service Executive, Uisce Éireann has issued a Boil Water Notice to protect the health of customers supplied by the Inishturk Public Water Supply. This follows an electrical fault at the treatment plant after a power outage during the recent inclement weather.

All homes and businesses on the island must boil their water before drinking.

Uisce Éireann’s primary focus is and always will be the protection of public health. Drinking water experts from Uisce Éireann are working, in consultation with the HSE, to implement solutions to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice.

Uisce Eireann’s Colette Scahill acknowledged the impact of this notice on the community.

“Public health is Uisce Éireann’s number one priority and we would like to assure customers that the notice has been put in place to protect public health. We would like to assure customers that we are working to resolve the issue and lift the notice as quickly as possible.”

Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
     

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
     

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.

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Sign up for our free text service to be kept informed of water outages and works in your area.

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