Boil Water Notice lifted for customers supplied by Commons Public Water Supply, Co. Tipperary
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann can confirm that the Boil Water Notice on the Commons Public Water Supply in County Tipperary has been lifted with immediate effect, following consultation with the HSE.
The notice was issued to protect public health following elevated levels of turbidity which had impacted the treatment processes at the plant.
Crews worked hard to lift the notice before the Bank Holiday Weekend and, following receipt of satisfactory water sampling results, the boil water notice has now been lifted with immediate effect.
All customers supplied by the Commons Public Water Supply, including include Commons, Blackcommon, Bolintlea, Kyleballygalvan, Gortnasmuttaun, Ballingarry Upper and surrounding areas, can now resume normal use of the water supply for drinking, food preparation and brushing teeth.
Uisce Éireann’s Colin Cunningham said: said: "I want to acknowledge the impact that the restriction had on our customers. The notice was issued to protect public health while we worked hard to resolve the issues impacting the treatment plant. We are delighted to have been able to lift the restriction before the long weekend and thank the community for their patience."
Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on our website. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X (formerly Twitter) @IWCare. To register as a vulnerable customer or as an alternative contact, visit our website here.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.
Previous Updates
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Following consultation with the Health Service Executive (HSE), Uisce Éireann have issued a Boil Water Notice to protect the health of approximately 462 customers supplied by the Commons Public Water Supply in County Tipperary. This follows increased turbidity in the treated water supply.
Areas impacted include Commons, Blackcommon, Bolintlea, Kyleballygalvan, Gortnasmuttaun, Ballingarry Upper and surrounding areas. Customers can check if their property is included by visiting www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278.
All consumers affected by this notice must boil their water before drinking.
Uisce Éireann’s Colin Cunningham said: “Public health is our number one priority and we would like to assure customers that the notice has been put in place to protect public health. Our compliance and operations experts are working to lift the notice as quickly and as safely as possible. We understand the impact a Boil Water Notice (BWN) has on the local community and apologise for any inconvenience caused.”
Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.
Water must be boiled for:
Drinking;
Drinks made with water;
Preparation of salads and similar foods, which are not cooked prior to eating;
Brushing of teeth;
Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
What actions should be taken:
Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used;
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.