Repairs completed and water supply returning to all customers supplied by Mid-Galway Public Water Supply
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Water supply has returned to the majority of customers supplied by the Mid-Galway Public Water Supply Scheme following a burst to a water main overnight.
Uisce Éireann crews were immediately deployed and worked hard to restore normal water supply to impacted customers as quickly as possible in Carnakelly, Gurteen, Attymon, Killtullagh, Carabane, Rhyhill, Killacloher, Lissduff, Gloves, The Galway Plaza and surrounding areas.
Following the repair work, it may take some time for normal supply to fully restore to all areas, especially for those on higher ground or at the end of the network. There may also be some local areas who will continue to experience low flows for a time due to airlocks.
Anyone who experiences issues with discolouration is asked to run the cold water tap in the kitchen for a few minutes. Doing this usually clears any unusual colour. Further information on discoloured water is available at our Water Quality page.
Uisce Éireann thanks customers and impacted stakeholders for their patience as crews completed the works to restore normal water supply as quickly and as safely as possible.
Uisce Éireann understands the inconvenience when an unplanned outage occurs and thanks customers for their patience while we worked to restore supply. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For general water supply updates, please visit the Water Supply Updates section.
Previous Updates
Crews working to repair burst on the Mid-Galway Public Water Supply Scheme
Uisce Éireann crews in Galway are working to repair a burst which is impacting customers supplied by the Mid-Galway Public Water Supply Scheme.
Every effort is being made to maintain water supply to as many customers as possible however the burst may cause supply disruption to customers in Carnakelly, Gurteen, Attymon, Killtullagh, Carabane, Rhyhill, Killacloher, Lissduff, Gloves, The Galway Plaza and surrounding areas.
Uisce Éireann’s John Dolan assured customers that every effort is being made to carry out repairs as quickly as possible.
“We understand the inconvenience of an unplanned outage and we thank customers for their support while our crews work to ensure that a normal water supply is returned to all of our customers as quickly as possible,” said John.
The burst on a water main occurred at approximately 9pm last night and repair works are scheduled to be completed at 4pm this afternoon (Tuesday, 9 July). Uisce Éireann recommends that customers allow two to three hours after repairs for normal supply to return to homes and businesses.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. Uisce Éireann continues to provide detailed, real-time, and local information on the water Service and Supply Update page. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X (formerly Twitter) @IWCare.
Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration here.
To register as a vulnerable customer or as an alternative contact, visit our dedicated page.