Works underway to repair burst to a large water main impacting customers in Glanworth
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann is working with Cork County Council to restore water supply as quickly as possible to impacted customers following a burst to a large water main in Glanworth.
Following reports of an outage, expert water services crews were immediately dispatched to find and fix the burst and every effort is being made to reduce the impact on homes and businesses and restore water supply as quickly as possible.
Repair works are complex due to the location of the pipe and the presence of other underground services, however, crews continue to make progress and will continue until normal water supply is restored for all customers.
An assessment of the burst and resulting damage to the pipe will need to be undertaken before restoration time can be confirmed, however, we will provide a further update as the works progress. Following repairs, it may take 2 to 3 hours for normal water supply to return to all customers as water refills the network.
Pat Britton, Uisce Éireann, commented: "The repairs are being conducted as quickly and as efficiently as possible to minimise disruption and restore the water supply to homes and businesses. The works are complex due to the location of the pipe and the presence of other underground services but crews will continue to work hard to find and fix the burst as quickly as possible."
Pat continued: "We understand the inconvenience an unplanned outage can have and we appreciate your patience as we work to return normal water supply to all impacted customers."
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann understands the inconvenience when an unplanned outage occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of the Uisce Éireann website.