Works ongoing to restore water supply following a burst watermain in south Tipperary
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Water supply was restored to customers on the Ardfinnan Water Supply scheme on Thursday evening following an interruption to the treatment plant earlier that day. Reservoir levels continue to recover following this interruption.
However, late Thursday night a trunk watermain burst resulting in a loss of supply to Giantsgrave, Ratheevin, New Chapel, Condon’s Cross, Nichlastown and the surrounding areas.
Repair crews are on site undertaking the repair with water supply expected to return for all customers by approximately 6pm today.
Following repair works, it typically takes two to three hours for normal supply to be fully restored to all areas as the water refills the network, especially for those on higher ground or at the end of the network.
Following the previous days treatment plant interruption and the watermain burst today, water levels at the reservoirs are low. Customers whose supply has returned are being asked to be mindful of their usage, to allow supply to catch up with demand and enable reservoirs to fully replenish.
Uisce Éireann will continue to monitor water levels and inform our customers of any further supply disruptions.
Uisce Éireann’s Colin Cunningham said: “We understand the inconvenience unplanned outages can have on customers and we appreciate the community’s patience as we work to restore the water supply for affected customers.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann continues to provide detailed, real-time, and local information on our water service and supply issues page. (Ref. TIP00084004).
Updates are available on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on the dedicated Water Service Updates page.