Work on-going to restore water to all customers on Inch Public Water Supply
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Customers on the Inch Supply are being asked to conserve water and help ensure critical supplies can be maintained
With the cold snap expected to continue for the next few days, Uisce Éireann is asking customers on the Inch Public Water Supply to conserve water and help ensure critical supplies can be maintained.
In recent days Uisce Éireann has seen a noticeable increase in water usage which has restricted supply to some customers, particularly those on higher ground.
Uisce Éireann and Kerry County Council are working together to address issues on the supply. Crews continue to work on the ground to restore supply to those impacted.
Overnight restrictions were also put in place over the weekend in the Aghadoe and Milltown areas to help Barleymount Reservoir recover due to the increased demand and to maintain supply for homes and businesses during the day. Crews are also working continuously across Kerry to limit any further possible restrictions as the week progresses
Operations Lead with Uisce Éireann Oliver Harney assured customers that crews are working to restore full supply to all customers and asked the public to continue their efforts to conserve water and check for leaks.
"With the temperatures dipping below -5-degrees in some areas this week it is really important to continue the regular maintenance of your property, protect outside taps and farm troughs, and check empty premises. It also a good idea to familiarise yourself with your own internal water system and particularly how to turn off your supply at the stopcock so that you can protect your property in the event of a burst pipe.
"We also recommend that people don't run taps continually as this is not an effective way of preventing frozen pipes and can cause other problems such as frozen drains. It also puts further pressure on water supplies that are already challenged by the freezing conditions. For example we recently saw an example of where a single hosepipe left running overnight resulted in 60 people being without water.
"To help people avoid issues like this and stay safe, warm and comfortable during the cold snap we have lots of helpful advice on our winterproofing section. There is also advice on general winter readiness at www.winterready.ie"
The Uisce Éireann Customer Care Team is also available to help 24/7 on 1800 278 278 and there is lots of advice on being winter ready on Twitter @IrishWater.