Taste and Odour Issues on the Ennistymon Public Water Scheme
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann wishes to advise that it is aware of a number of contacts to our customer care centre regarding homes on the Ennistymon Public Water Scheme, where intermittent taste and odour issues are being reported
Uisce Éireann is treating this matter with the utmost priority. To date, all chemical and biological results are compliant with legislative requirements. Additional sampling programmes are continuing.
We are currently investigating the source of the intermittent taste and odour issues and continue to test the water to determine the root cause. Where Uisce Éireann becomes aware of any taste and odour issue, a monitoring programme for those compounds associated with taste and odour issues commences to ensure that there is no impact on public health.
Protecting public health is a top priority for Uisce Éireann. Uisce Éireann advises customers not to drink discoloured water. In the event of discolouration, running the tap for several minutes will usually restore water to a clear colour. The water is safe to drink once running clear. If the issue remains unresolved, we encourage customers to contact us directly.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply page.