Potential Water Outage in Bantry following lightning strike

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann wishes to advise customers in Bantry and surrounding areas of a potential water outage today following a lightning strike at Cahernacrin and Derrynaginagh Water Treatment Plants.

Dedicated water services crews are progressing with repairs and are making every effort to limit the impact; however, there is the possibility that there may be a disruption to supply for customers, particularly those on higher parts of the network. Customers may experience discolouration as a result of the low flows and levels at present. Repair works are scheduled to be completed by Friday afternoon. 

Niall O'Riordan, Operations Lead Uisce Éireann, said: "We are working as quickly and efficiently as possible to minimise disruption to customers. Uisce Éireann understands the inconvenience caused when unplanned supply disruptions occur and thanks customers in advance for their patience while we work to restore normal water supply to impacted customers." 

Vulnerable customers who have registered with Uisce Éireann receive direct communications for planned and unplanned outages lasting more than four hours. 

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please see our Water Supply updates section.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit the Uisce Éireann website.