Boil Water Notice for Clogh-Castlecomer Public Water Supply Scheme lifted with immediate effect

Uisce Éireann in partnership with Kilkenny County Council continues to progress works to lift the Boil Water Notice as quickly as possible for customers supplied by Clogh-Castlecomer Public Water Supply.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE.

James O'Toole, Uisce Éireann said "In conjunction with Kilkenny County Council, Uisce Éireann would like to assure customers we are working to resolve the issue and lift the Boil Water Notice as quickly and as safely as possible. Works are substantially complete on site with ancillary works ongoing. Once all upgrade works are completed, we will undertake network sampling while continuing to monitor the performance of the plant with a view towards lifting the Boil Water Notice, in consultation with the HSE. This process will take a number of weeks with the Boil Water Notice remaining in place until it is safe to lift."

James added, "Upgrades and repairs on site are complex and we appreciate the impact that this notice is having on our customers in the area, but public health remains our number one priority."  

In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is available to view on the supply and service section of our website. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating; 
• Brushing of teeth; 
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is unsafe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann in partnership with Kilkenny County Council continues to progress works to lift the Boil Water Notice as quickly as possible for customers supplied by Clogh-Castlecomer Public Water Supply.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE.

James O'Toole, Uisce Éireann said "Works are progressing well onsite. The containerised treatment unit is currently undergoing testing and monitoring but additional adjustments are likely. Once the new equipment is fully operational, we will undertake network sampling while continuing to monitor the performance of the plant with a view towards lifting the Boil Water Notice, in consultation with the HSE. This process will take a number of weeks with the Boil Water Notice remaining in place until it is safe to lift."

James added, "Upgrades and repairs on site are complex and we appreciate the impact that this notice is having on our customers in the area, but public health remains our number one priority."  

In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is available to view on the supply and service section of water.ie. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating; 
• Brushing of teeth; 
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is unsafe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann in partnership with Kilkenny County Council continues to progress works to lift the Boil Water Notice as quickly as possible for customers supplied by Clogh-Castlecomer Public Water Supply.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE.

James O'Toole, Uisce Éireann said "In conjunction with Kilkenny County Council, Uisce Éireann would like to assure customers we are working to resolve the issue and lift the Boil Water Notice as quickly and as safely as possible. The containerised treatment unit has been installed and is currently being commissioned. This unit will help address issues at the treatment plant. Once the new equipment is fully operational, we will undertake network sampling while continuing to monitor the performance of the plant with a view towards lifting the Boil Water Notice, in consultation with the HSE. This process will take a number of weeks with the Boil Water Notice remaining in place until it is safe to lift."

James added, " Upgrades and repairs on site are complex and we appreciate the impact that this notice is having on our customers in the area but public health remains our number one priority."  

In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting our Water Quality section and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is available to view on the supply and service section of water.ie. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating; 
• Brushing of teeth; 
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is unsafe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section on water.ie, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann in partnership with Kilkenny County Council continues to progress works to lift the Boil Water Notice as quickly as possible for customers supplied by Clogh-Castlecomer Public Water Supply.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE.

James O'Toole, Uisce Éireann said "In conjunction with Kilkenny County Council, Uisce Éireann would like to assure customers we are working to resolve the issue and lift the Boil Water Notice as quickly and as safely as possible. The containerised treatment unit has been delivered, installed and commissioning will begin next week. This unit will help address issues at the treatment plant.  Once the new equipment is fully operational, we will undertake network sampling while continuing to monitor the performance of the plant with a view towards lifting the Boil Water Notice, in consultation with the HSE. This process will take a number of weeks with the Boil Water Notice remaining in place until it is safe to lift."

James added, "Upgrades and repairs on site are complex and we appreciate the impact that this notice is having on our customers in the area but public health remains our number one priority."  

In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of www.water.ie and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is available to view on the supply and service section of water.ie. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is unsafe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann in partnership with Kilkenny County Council continues to progress works to lift the Boil Water Notice as quickly as possible for customers supplied by Clogh-Castlecomer Public Water Supply.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE.

James O'Toole, Uisce Éireann said "In conjunction with Kilkenny County Council, Uisce Éireann would like to assure customers we are working to resolve the issue and lift the Boil Water Notice as quickly and as safely as possible. The delivery and commissioning of a containerised treatment unit will happen next week. This unit will help address issues at the treatment plant.  Once the new equipment is fully operational, we will undertake network sampling while continuing to monitor the performance of the plant with a view towards lifting the Boil Water Notice, in consultation with the HSE. This process will take a number of weeks with the Boil Water Notice remaining in place until it is safe to lift."

James added, "Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area." 

In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting our Water Quality section and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is available to view on the supply and service section of the Uisce Éireann website. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is unsafe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann in partnership with Kilkenny County Council continues to progress works to lift the Boil Water Notice as quickly as possible for customers supplied by Clogh-Castlecomer Public Water Supply.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE.

Enda Collins, Uisce Éireann said "In conjunction with Kilkenny County Council, Uisce Éireann would like to assure customers we are working to resolve the issue and lift the Boil Water Notice as quickly and as safely as possible. The fabrication of a containerised treatment unit is nearing completion, it is due to be delivered next week and commissioned by the end of the month. This unit will help manage the turbidity issues at the treatment plant. Once the new equipment is fully operational, we will undertake network sampling while continuing to monitor the performance of the plant with a view towards lifting the Boil Water Notice, in consultation with the HSE. This process will take a number of weeks with the Boil Water Notice remaining in place until it is safe to lift."

Enda added, "Along with works at the treatment plant additional upgrade works are being carried out on the network to help provide a more reliable water supply going forward. Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area."

In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of water.ie. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is unsafe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann in partnership with Kilkenny County Council continues to progress works to lift the Boil Water Notice as quickly as possible for customers supplied by Clogh-Castlecomer Public Water Supply.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE.

Uisce Éireann's, James O'Toole said, "Public health is Uisce Éireann's number one priority and I again want to acknowledge the inconvenience that these Boil Water Notices are causing to the local community. While we continue working to resolve the issue and lift the notice as quickly and as safely as possible, it is unlikely that we will be able to do so before Easter."

"We will however continue to provide regular updates to the community as we work to address these issues."

In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of the Uisce Éireann website and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on on the supply and service section of our website. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann in partnership with Kilkenny County Council continues to progress works to lift the Boil Water Notice as quickly as possible for customers supplied by Clogh-Castlecomer Public Water Supply.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE:

Uisce Éireann's, James O'Toole said, "We are continuing to address the turbidity issues at the treatment plant. Once these issues have been addressed, and the plant is fully operational, we will undertake sampling, monitoring the performance of the plant with a move towards lifting the Boil Water Notice, in consultation with the HSE. Please be assured we are working to resolve the issue and lift the notice as quickly and as safely as possible."

"Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area." 

In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting our Water Quality section and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of our website. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann in partnership with Kilkenny County Council continues to progress works to lift the Boil Water Notice as quickly as possible for customers supplied by Clogh-Castlecomer Public Water Supply.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE:

Uisce Éireann's, James O'Toole said, "We are continuing to address the turbidity issues at the treatment plant. Once these issues have been addressed, and the plant is fully operational, we will undertake sampling, monitoring the performance of the plant with a move towards lifting the Boil Water Notice, in consultation with the HSE. Please be assured we are working to resolve the issue and lift the notice as quickly and as safely as possible."

"Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area." 

In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of water.ie. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section on water.ie, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann in partnership with Kilkenny County Council continues to progress works to lift the Boil Water Notice as quickly as possible for customers supplied by Clogh-Castlecomer Public Water Supply.

The Boil Water Notice was issued on 27 February to protect the health of approximately 3,300 customers due to increased turbidity impacting the treatment processes at the water treatment plant.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to implement solutions to lift the notice as quickly and as safely as possible in consultation with the HSE: "In conjunction with Kilkenny County Council, Uisce Éireann has fast tracked the installation of a containerised treatment unit which should be onsite and commissioned within the next 3-6 weeks." added Uisce Éireann's, Enda Collins.

"This unit will help address the turbidity issues at the treatment plant.  Once the new equipment is fully operational, we will undertake network sampling while continuing to monitor the performance of the plant with a view towards lifting the Boil Water notice, in consultation with the HSE. This process will take a number of weeks with the Boil Water Notice remaining in place until it is safe to lift."

"Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area." 

In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of www.water.ie and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of water.ie. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann  in partnership with Kilkenny County Council wish to remind customers supplied by Clogh-Castlecomer Public Water Supply that a Boil Water Notice remains in place to protect the health of approximately 3,300 customers. This is necessary due to increased turbidity impacting the treatment processes at the water treatment plant.

Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann  customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of water.ie.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to rectify the issues at the treatment plant, in the meantime, all customers on this supply are advised to continue to boil water before use until further notice.

Uisce Éireann's, James O'Toole said, "We are continuing to address the turbidity issues at the treatment plant. Once these issues have been addressed, and the plant is fully operational, we will undertake sampling, monitoring the performance of the plant with a move towards lifting the Boil Water Notice, in consultation with the HSE. Please be assured we are working to resolve the issue and lift the notice as quickly and as safely as possible."

"Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area."

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann 's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on the Water Supply Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann in partnership with Kilkenny County Council have issued a Boil Water Notice for customers supplied by Clogh-Castlecomer Public Water Supply. This notice is being issued to protect the health of approximately 3,300 customers due to increased turbidity impacting the treatment processes at the water treatment plant.

See map of affected area.

Areas Impacted

Areas impacted include Clogh, Moneenroe, Castlecomer and surrounding areas. Customers can check if their property is included by visiting the Water Quality section and entering the property's Eircode or by calling the Uisce Éireann's customer care helpline, open 24/7, on 1800 278 278. A map of the area is attached and available to view on the supply and service section of water.ie.

Drinking water experts from Uisce Éireann and Kilkenny County Council are working to rectify the turbidity issues at the treatment plant and lift the notice as quickly and as safely as possible, in consultation with the HSE. Uisce Éireann is also progressing short, medium and long term solutions to upgrade and improve the supply for the community. In the meantime, all customers on this supply are advised to boil water before use until further notice.

James O'Toole, Uisce Éireann, regrets the inconvenience to impacted customers, adding, "Public health is Uisce Éireann number one priority and we would like to assure customers that the notice has been put in place to protect public health. We acknowledge the inconvenience caused to homes and businesses and would like to assure customers that we are working to resolve the issue and lift the notice as quickly as possible while progressing short, medium and long term solutions to upgrade and improve the supply."

Uisce Éireann's  drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;

• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates

Updates are available on our Water Supply Updates section on water.ie, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.