Boil Water Notice on the Horse and Jockey Public Water Supply lifted with immediate effect

Uisce Éireann in partnership with Tipperary County Council wish to remind customers supplied by the Horse and Jockey Public Water Supply, that the Boil Water Notice (BWN) issued on 3 September remains in place. Drinking water experts from Uisce Éireann and Tipperary County Council continue to work to rectify the turbidity issues at the treatment plant. Upgrade works are progressing onsite and are nearing completion. 

The BWN was issued to protect the health of approximately 650 customers due to increased turbidity in the raw water source impacting the treatment processes at the water treatment plant. Areas impacted are Horse and Jockey, Forgestown, Moycarkey, Curraheen, Ballymurreen, Drumgower, Newtown and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 

Uisce Éireann's Operations Lead, Colin Cunningham, regrets the inconvenience to impacted customers, adding, "We acknowledge the inconvenience caused to homes and businesses and would like to assure customers that we are working to resolve the issue and lift the notice as quickly and as safely as possible, in consultation with the HSE. The majority of upgrade works on site are now complete and sampling will be undertaken in the coming days along with monitoring the performance of the plant to move towards lifting the Boil Water Notice. Please be assured we are working as quickly as possible to lift the notice.  

"As the project progresses, Uisce Éireann will provide further updates. We are still hoping to have the Boil Water Notice lifted prior to Christmas but this is subject to receipt of satisfactory water quality results, the overall performance of the plant and consultation with HSE.

"In addition, Uisce Éireann is also progressing long-term plans for the Horse and Jockey supply which will involve decommissioning the raw water source and treatment plant, and connecting the scheme to the Thurles Regional Water Supply Scheme. This significant project will safeguard the water supply for the local community and provide a safe and secure water supply for generations. Works are expected to commence in late 2023 and a further update will be provided as the project progresses."

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on the Water Supply Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann in partnership with Tipperary County Council wish to remind customers supplied by the Horse and Jockey Public Water Supply, that the Boil Water Notice (BWN) issued on 3 September remains in place. Drinking water experts from Uisce Éireann and Tipperary County Council continue to work to rectify the turbidity issues at the treatment plant. Upgrade works have commenced at the site in order to lift the notice as quickly and as safely as possible, in consultation with the HSE. 

The BWN was issued to protect the health of approximately 650 customers due to increased turbidity in the raw water source impacting the treatment processes at the water treatment plant. Areas impacted are Horse and Jockey, Forgestown, Moycarkey, Curraheen, Ballymurreen, Drumgower, Newtown and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of the Uisce Éireann website and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 

Uisce Éireann's Operations Lead, Colin Cunningham, regrets the inconvenience to impacted customers, adding, "We acknowledge the inconvenience caused to homes and businesses and would like to assure customers that we are working to resolve the issue and lift the notice as quickly and as safely as possible, in consultation with the HSE. The upgrade works have commenced on site and once complete sampling will be undertaken along with monitoring the performance of the plant to move towards lifting the Boil Water Notice. Please be assured we are working as quickly as possible to lift the notice.  As the project progresses, Uisce Éireann will provide further updates along with the expected timeline for lifting of the notice, however, we would hope to be in a position to lift the Boil Water Notice for customers before Christmas."

"In addition, Uisce Éireann is also progressing long-term plans for the Horse and Jockey supply which will involve decommissioning the raw water source and treatment plant, and connecting the scheme to the Thurles Regional Water Supply Scheme. This significant project will safeguard the water supply for the local community and provide a safe and secure water supply for generations. Works are expected to commence in late 2023 and a further update will be provide as the project progresses."

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann in partnership with Tipperary County Council wish to remind customers supplied by the Horse and Jockey Public Water Supply, that the Boil Water Notice (BWN) issued on 3 September remains in place. Drinking water experts from Uisce Éireann and Tipperary County Council continue to work to rectify the turbidity issues at the treatment plant and plans are progressing to undertake upgrades at the treatment plant in order to lift the notice as quickly and as safely as possible, in consultation with the HSE. We will provide a further update in the coming weeks as the upgrade plans progress. In the meantime, all customers on this supply are advised to boil water before use until further notice.

The BWN was issued to protect the health of approximately 650 customers due to increased turbidity in the raw water source impacting the treatment processes at the water treatment plant. Areas impacted are Horse and Jockey, Forgestown, Moycarkey, Curraheen, Ballymurreen, Drumgower, Newtown and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of the Uisce Éireann website and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the impacted area is also included. 

Uisce Éireann's Operations Lead, Colin Cunningham, regrets the inconvenience to impacted customers, adding, "We acknowledge the inconvenience caused to homes and businesses and would like to assure customers that we are working to resolve the issue and lift the notice as quickly and as safely as possible, in consultation with the HSE." 

"To expedite the lifting of the BWN and ensure a safe drinking water supply for customers, Uisce Éireann is progressing with upgrades at the plant. A contractor has already been appointed and works are expected to begin on site within weeks. As the project progresses, Uisce Éireann will provide further updates along with the expected timeline for lifting of the notice, however, we would hope to be in a position to lift the Boil Water Notice for customers before Christmas."

"In addition, Uisce Éireann is also progressing long-term plans for the Horse and Jockey supply which will involve decommissioning the raw water source and treatment plant, and connecting the scheme to the Thurles Regional Water Supply Scheme. This significant project will safeguard the water supply for the local community and provide a safe and secure water supply for generations. Works are expected to commence in late 2023 and a further update will be provide as the project progresses."

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann in partnership with Tipperary County Council wish to remind customers supplied by the Horse and Jockey Public Water Supply, that the Boil Water Notice (BWN) issued on 3 September remains in place. The BWN was issued to protect the health of approximately 650 customers due to increased turbidity in the raw water source impacting the treatment processes at the water treatment plant.

Areas impacted are Horse and Jockey, Forgestown, Moycarkey, Curraheen, Ballymurreen, Drumgower, Newtown and surrounding areas. Customers can check if their property is included by visiting the Water Quality section of the Uisce Éireann website and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. 

Drinking water experts from Uisce Éireann and Tipperary County Council continue to work to rectify the turbidity issues at the treatment plant and plans are progressing to upgrade the treatment processes in order to lift the notice as quickly and as safely as possible, in consultation with the HSE. We will provide a further update in the coming weeks as the upgrade plans progress. In the meantime, all customers on this supply are advised to boil water before use until further notice.

Uisce Éireann's Operations Lead, Colin Cunningham, regrets the inconvenience to impacted customers, adding, "Public health is Uisce Éireann's number one priority and we would like to assure customers that the notice was put in place to protect public health. We acknowledge the inconvenience caused to homes and businesses and would like to assure customers that we are working to resolve the issue and lift the notice as quickly and as safely as possible, in consultation with the HSE."

"Uisce Éireann is pursuing a permanent solution to address the turbidity issues at the plant. This involves an upgrade to the treatment processes at the plant that will ensure a safe, reliable drinking water supply to customers supplied by Horse and Jockey Public Water Supply."

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required for handwashing.

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Supply and Service Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann wish to remind customers supplied by the Horse and Jockey Public Water Supply, that the Boil Water Notice issued on Saturday, 3 September remains in place.

Areas impacted are Horse and Jockey, Forgestown, Moycarkey, Curraheen, Ballymurreen, Drumgower, Newtown and surrounding areas. A map is attached. For customers who wish to check if their property is on the Boil Water Notice, please go to the Water Quality section of our website and enter the property's Eircode. Customers can also call our customer care helpline on 1800 278 278. 

Uisce Éireann and Tipperary County Council continue to work to rectify the issue and will lift the notice as soon as it is safe to do so.

Uisce Éireann's Operations Lead, Colin Cunningham said, "We are continuing to address the turbidity issues at the treatment plant. Once these issues have been addressed, and the plant is fully operational, we will undertake sampling and consult with the HSE. The notice will only be lifted when it is safe to do so.

"Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area. However, the Boil Water Notice has been put in place to protect our consumers and we thank you for your patience."

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Uisce Éireann advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Following consultation with the Health Service Executive, Uisce Éireann and Tipperary County Council are issuing a Boil Water Notice with immediate effect to protect the health of consumers supplied by the Horse and Jockey Public Water Supply.

Areas impacted are Horse and Jockey, Forgestown, Moycarkey, Curraheen, Ballymurreen, Drumgower, Newtown and surrounding areas.

See a map of affected areas.

For customers who wish to check if their property is on the Boil Water Notice, visit out Supply and Service Section and enter the property's Eircode. Customers can also call our customer care helpline on 1800 278 278.

The Boil Water Notice has been put in place due to elevated turbidity which has affected treatment at the water treatment plant. The notice affects approximately 650 people supplied by the Horse and Jockey Public Water Supply.

Uisce Éireann and Tipperary County Council continue to work to rectify the issues with a view to lifting the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice.

Uisce Éireann's Pat Duggan said: "Public health is Uisce Éireann's number one priority and we appreciate the impact that this notice will have on the communities of Horse and Jockey, Forgestown, Moycarkey, Curraheen, Ballymurreen, Drumgower, Newtown and surrounding areas. However, the restriction has been put in place to protect our consumers. Uisce Éireann and Tipperary County Council are working to resolve the issues affecting the plant and lift the boil water notice early as it safe to do so."

Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;

• Drinks made with water;

• Preparation of salads and similar foods, which are not cooked prior to eating;

• Brushing of teeth;

• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);

• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;

• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;

• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;

• Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Uisce Éireann is working closely with Tipperary County Council to lift the notice as soon as it is safe to do so. Updates will be available on our Supply and Service section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from our Boil Water Notice section.