Kinvara Public Water Supply Boil Water Notice lifted

Uisce Éireann, in partnership with Galway County Council, continues to progress works to lift the Boil Water Notice in place for customers supplied by Kinvara Public Water Supply Scheme. 

The notice, issued on 9 October to protect public health following a mechanical issue at the water treatment plant which compromised the disinfection of the water supply, remains in place. The areas affected include Kinvara and surrounding areas. Corranroo Group Water Scheme is also impacted.

Customers can check if their property is included by visiting the supply section and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is also available to view on the website. 

While drinking water experts from Uisce Éireann and Galway County Council are working to rectify the issues at the treatment plant, all customers on this supply are advised to boil and cool their water before drinking.  

Uisce Eireann's Justin Doran acknowledged the impact of this notice on the community. 
 
"Public health is Uisce Éireann's number one priority and we would like to assure customers that the notice has been put in place to protect public health. We are carrying out additional sample analysis at the treatment plant and out in the network, along with installing extra alarms at the plant. Monitoring of the supply will continue and plans to increase the robustness of the water treatment plant are in progress. Uisce Éireann is investing in additional monitors to safeguard future supply. We appreciate the impact that this notice is having on the community and thank them for their patience."

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann, in partnership with Galway County Council, continues to progress works to lift the Boil Water Notice in place for customers supplied by Kinvara Public Water Supply Scheme. 

The notice, issued on 9 October to protect public health, remains in place following a mechanical issue at the water treatment plant which compromised the disinfection of the water supply. The areas affected include Kinvara and surrounding areas. Corranroo Group Water Scheme is also impacted.

Customers can check if their property is included by visiting the Supply Map and entering the property's Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. A map of the area is also available to view on the website. 

While drinking water experts from Uisce Éireann and Galway County Council are working to rectify the issues at the treatment plant, all customers on this supply are advised consumers to boil and cool their water before drinking.  

Uisce Eireann's Tony Kelly acknowledged the impact of this notice on the community. 

"Public health is Uisce Éireann's number one priority and we would like to assure customers that the notice has been put in place to protect public health. We are carrying out additional sample analysis at the treatment plant and out in the network, along with installing extra alarms at the plant. Monitoring of the supply will continue and plans to increase the robustness of the water treatment plant are in progress. Uisce Éireann is investing in additional monitors to safeguard future supply. We appreciate the impact that this notice is having on the community and thank them for their patience."

Uisce Éireann's drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann's enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.

Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann has issued a Boil Water Notice for the area supplied by the Kinvara Public Water Supply to protect public health. The population impacted by this notice is approximately 2,162 people. This notice is being issued due to a mechanical issue at the water treatment plant which compromised the disinfection of the water supply.

The areas affected include customers in Kinvara and surrounding areas. Corranroo Group Water Scheme is also impacted. 

Experts from Uisce Éireann are assessing the situation with a view to having the notice lifted as quickly and safely as possible. In the meantime, all customers of this supply are advised to boil water before use until further notice.

Tony Kelly, Uisce Éireann, has acknowledged the impact this notice will have on the community and apologised for the inconvenience to customers: 

"We are working to restore drinking water quality for all impacted customers. We will monitor the supply over the coming days and will seek to lift the notice in consultation with the HSE as quickly as it is safe to do so."

Vulnerable customers who have registered with Uisce Éireann will be contacted directly about this notice. Anyone who has concerns can contact our customer care team on 1800 278 278 or log onto the water supply and service section of water.ie for information.  

Water must be boiled for:

• Drinking;
• Drinks made with water;
• Preparation of salads and similar foods, which are not cooked prior to eating;
• Brushing of teeth;
• Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

• Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
• Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
• Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
• Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
• Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
• Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children. 

Updates will be available on our Water Supply Updates section including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Customers are advised to set their location on water.ie to view updates specific to their water supply. Further information in relation to the boil water notice is available on our Boil Water Notice page.

For customers who wish to check if their property is on the Boil Water Notice themselves, please go to our Water Quality section and enter the property's Eircode and then click the 'More Details' tab. You will then see if your property is on the Boil Water Notice.