Repairs completed and water supply returning to impacted customers in Doonbeg
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann crews have successfully completed repairs following a burst water main impacting customers in Doonbeg and surrounding areas.
Following reports of a supply disruption, dedicated crews were immediately deployed and worked hard to restore normal water supply to impacted customers as quickly as possible.
Repairs have successfully been completed and water supply has returned to the majority of customers at Glascoune, Baltard, Bealaha, Farrihy, Doonmore, Doonbeg, Kilrush and surrounding areas in County Clare. It may take until later this evening before normal water pressure is fully returned to all customers, especially for those on higher ground or at the end of the network.
Darragh Conneely, Water Operations Lead at Uisce Éireann, acknowledged the impact to customers, adding: “On behalf of Uisce Éireann, I’d like to thank customers who were impacted by his unplanned outage for their patience, co-operation, and assistance while we worked to complete the repairs as quickly as possible and regret any inconvenience caused”.
Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X (formerly Twitter) @IWCare.
Previous Updates
Uisce Éireann has identified a burst in a watermain in the Doonbeg area and is working with Clare County Council to restore water as quickly as possible to approximately 40 properties in the area. The areas affected are Glascloune, Baltard, Bealaha, Farrihy, Doonmore, Doonbeg, Kilrush and surrounding areas in Co. Clare.
Dedicated water service crews have mobilised and repairs are expected to be completed by Wednesday 5 June. Typically, it takes two to three hours after this to restore normal supply to all customers affected by an unplanned outage.
We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to customers as quickly as possible.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please see the Uisce Éireann website www.water.ie.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.