Customer Support Videos | Help | Uisce Éireann (formerly Irish Water)

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Customer Support Videos

View our series of helpful videos for advice on what to do if you experience water related issues in your home.

Water Supply Issues

No water or very low pressure

There are a number of reasons why you may experience no water or very low pressure. Follow these steps to help you find out why.

White or cloudy water

On occasion, you may notice your water is white or cloudy in appearance. Find out what may be causing this and what to do.

What to do if you have brown water

Is your water brown or discoloured in appearance? Find out what may be causing this and what to do.

How to check for and clear airlocks

If your cold tap is working but your hot tap is not, then you may have an airlock. Follow our tips to find out what to do.

Prepare for planned works

Before planned works take place, follow these steps to help avoid issues with your water supply.

How to turn off your water supply

It is important to know where the inside stop valve is located in case you ever need to turn off the water supply in your home.

Conservation

Simple tips to conserve water

Here are some simple things that you can do as part of your daily routine to conserve water. Every small action will help you and the environment.

Think Before You Pour

Follow our tips to safely dispose of fats, oils and grease (FOGs) and prevent costly pipe blockages and sewer flooding.

Prevent pipe blockages

Every day thousands of unsuitable items are flushed down the toilet causing pipe blockages and sewer flooding. Find out how to avoid these issues.

Be winter ready

Winterproof your home

Follow our tips to protect your home when the temperature drops below zero and avoid any issues with your water supply.

Frozen or burst pipes

Unprotected pipes and dripping taps can freeze and crack, affecting your water supply. Find out how to limit the damage.

Supply and service updates

View our supply and service map for the latest updates in your area.

Check the updates