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Works progressing to lift Boil Water Notice on Cappamore Foileen Public Water Supply

03 May 2024

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

The notice was put in place due to the detection of cryptosporidium in the water supply

Uisce Éireann is progressing with works to lift the Boil Water Notice in place for customers supplied by Cappamore Foileen Public Water Supply.

The notice was put in place due to the detection of cryptosporidium in the water supply. 

The notice impacts all customers supplied by the Cappamore Foileen Public Water Supply including Carrigmore which is now supplied from the Cappamore Scheme. 
       
While drinking water experts from Uisce Éireann are working to implement measures to lift the Boil Water Notice, all customers on this supply are advised to continue to boil their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.
        
Uisce Éireann’s Duane O’Brien said, “Uisce Éireann crews have successfully completed all civil works at the water treatment plant. These necessary works have included upgrades to infrastructure at the plant, concrete works and also making alternations to the pipe network. Mechanical works are continuing which will assist in our efforts to eliminate risk to the supply. Public health is Uisce Éireann’s number one priority and I want to acknowledge the inconvenience that this Boil Water Notice is causing to the local community but locals can be assured we are working to lift the notice as soon as possible.

“Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) are consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.”

Customers can check if their property is included by visiting the Water Quality section and entering the property’s Eircode or by calling the Uisce Éireann customer care helpline, open 24/7, on 1800 278 278. Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. 
        
Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
        
Updates are available on our Water Supply Updates section on water.ie, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.